At BehemothLabz Supplements, customer satisfaction is our priority. Our refund, return, and exchange policies are designed to ensure a hassle-free experience while maintaining product integrity.
Returns & Exchanges: We accept returns or exchanges within 30 days of delivery. For quality assurance, we cannot accept opened, tampered, or temperature-sensitive items. Refunds or exchanges will be processed once the returned items are received and verified.
Refunds: Refunds will be issued using the original payment method whenever possible. If this is not an option, we may offer alternatives such as Zelle, eCheck, or store credit. Cryptocurrency refunds will be based on the current market value or original payment amount, whichever is lower.
If you have any concerns about your order, contact us, we're here to help!
At BehemothLabz, we take chargebacks and payment disputes seriously to protect against fraud and ensure smooth transactions.
Chargebacks: Any chargeback initiated through a credit card issuer or a bounced check will result in the customer being temporarily placed on our no-sell list until we establish contact and resolve the issue.
Payment Disputes: If you have a payment-related concern, please contact us first. We can often resolve issues much faster than banks or payment processors. Our team is here to assist you!
We take great care in processing orders and document all shipments with photos to prevent fraudulent claims. If you encounter any issues, please notify us within 7 days of delivery for resolution.
Missing Items: If an item is missing from your order, contact us immediately. Once verified, we will promptly ship the missing item(s).
Wrong Items: If you receive the wrong item, contact us immediately. After verification, we will ship the correct item(s) and provide a prepaid return label for the incorrect item(s).
Damaged Items: All items are packed securely to ensure safe arrival. If your package arrives damaged, please contact us with photographic evidence. Once verified, we will send a replacement.
Defective Items: We take quality control seriously. If you believe an item is defective due to incorrect weight, concentration, or quality issues, please be prepared to provide evidence:
Incorrect weight claims: Send us the make and model of your scale.
Concentration or quality issues: A returned sample may be required for further analysis.
Once verified, we will ship a replacement to resolve the issue.
Orders are typically processed within 1-2 business days. Once processed, you will receive a tracking number via email. Your order will then ship within one business day. Please note that we do not ship on weekends (Saturday & Sunday) or federal holidays.
Orders placed before 12 PM PST usually ship the same day (~90% of the time). Otherwise, they will be shipped on the next business day. While we strive for quick processing, unexpected delays may occur. Large or special orders may require an additional 1-3 days for processing.
Once your order is shipped, it generally takes 1-3 business days to reach the courier. In some cases, this may take an additional business day.
Yes, as long as your order has not been shipped yet. If you wish to cancel or dispute an order, please contact our support team immediately.
Once your package is prepared, the courier must pick it up from our warehouse. This may take 1-3 business days, depending on the time and day. If your tracking does not update after three days, please email us at support@bhsupplements.com with your tracking number, and we will assist you.
If your package appears to be lost in transit, we will work to resolve the issue and get your order to you as soon as possible.
We cannot guarantee international delivery as customs clearance is beyond our control. If customs holds your package, we recommend contacting them directly for further assistance.
If your tracking shows delivered but you have not received your order, please verify that the correct shipping address was provided. If an incorrect address was entered, we will reship your order at no additional cost, but this is a one-time courtesy.
USPS occasionally experiences tracking delays. If there has been no tracking update for more than 14 days, please reach out to us, and we will send you a replacement order for free—this is a one-time courtesy.
We aim to provide tracking information within 24 hours of shipping. If you haven’t received a tracking update within 24 hours, please contact our support team for assistance.
BehemothLabz Supplements offers high-quality, research-backed supplements to boost performance, strength, and well-being. Whether you're an athlete or just improving your lifestyle, our premium products deliver real results!
$84.00
$36.97